CUSTOMER SUPPORT
Our business hours are:
Monday – Friday 8:00 AM - 5:00 PM EST
Our phones are managed by a team of professional, well-trained, customer service representatives that can assist you in determining the correct ARKE staircase kit for your specific needs.
There are installation videos available for each ARKE model that can be viewed by the customer to show the ease of installation.
Installation instructions are also available and a PDF version can be downloaded and printed on the customer’s own printer.
There is also a customized Stair Case Configurator that can be used to build your own staircase based on the height and size of the desired area for the staircase kit.
There is also an APP available on the APPLE APP STORE that will allow you to view in 3D your future TECHNE staircase kit installation in your actual home. Visit the APPLE APP STORE and download this newest tool on your I‐Phone or IPAD.
To contact us in the U.S. use our Contact Form, or you can reach us at:
PHONE: Toll Free Phone 877-631-1955 / Local 770-683-9190
FAX: Toll Free Fax 877-631-1956